Privacy policy

1. Data controller

MB „Bernota transport“, company code 306018766, VAT number LT100014785715, registered office Vytenio g. 31A-18, Marijampolė, Lithuania. Email bernota.transport@gmail.com, phone +370 630 07228.

2. What we collect

When you send an enquiry through the website, we receive what you enter in the form:

• your name or company name, phone number and (if provided) email address;
• collection and delivery countries, addresses, dates and times;
• a description of the load or removal, its dimensions and weight.

When you call or email us, we process your phone number, email address and the content of our correspondence.

3. Why we use it and on what basis

We use the data only to answer your enquiry, prepare an offer and arrange and carry out the transport. The legal basis is steps taken at your request before entering into a contract and performance of the contract (GDPR Art. 6(1)(b)), and for invoicing and accounting a legal obligation (Art. 6(1)(c)).

We do not sell your data, use it for advertising or make automated decisions about you.

4. How long we keep it

Enquiries that do not lead to a contract are kept for no longer than 12 months and are deleted automatically. If we carry out the transport, related documents are kept for as long as Lithuanian accounting and tax law requires.

5. Who may receive the data

Our website hosting and email providers, who process data only on our instructions. We use Google services for email, so data may also be processed outside the EU under safeguards approved by the European Commission. Where legally required, we may disclose data to public authorities.

6. Cookies and third-party content

The website does not use analytics or advertising cookies. Only a marker is stored in your browser session storage so that the intro animation is shown once - it does not identify you and is deleted when you close the browser.

The contact page shows a Google Maps map. When it loads, Google may receive your IP address and use its own cookies under the Google Privacy Policy.

7. Your rights

You have the right to access, correct and erase your data, restrict or object to processing and receive your data in a portable format. Contact us by email - we will reply within one month.

If you believe your data is being handled improperly, you can lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).